Texas Roadhouse is an outright success story in the restaurant business. Since its inception almost 30 years ago in 1993, the chain has grown to hundreds of locations across the country and even with an international footprint. The restaurant is also respected for having quality steaks, cold beer, and a raw, welcoming environment, according to Money Inc.
It’s also usually very crowded, so much so that Wednesdays are best avoided there, given the WildWest Wednesday specials that attract so much traffic. Also best avoided at Texas Roadhouse are dishes made with leftovers and a drink with more sugar than you need in two days. Read about these and more below as Texas Roadhouse Employees Reveal Secrets.
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Servers are pushed to upsell
When you order a steak at Texas Roadhouse, your waiter will ask if you’d like to add sauteed mushrooms and onions. Ask for a baked potato and they will ask if you want cheese and bacon. And so it goes. According to a Texas Roadhouse employee sharing on Reddit, the waitstaff there are pushed by management to always sell items to diners.
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The chain was founded in Indiana, not Texas.
And the headquarters is in Louisville, Kentucky. Oh, and the founder gained his experience from the Colorado restaurant and hospitality scene, reveals Louisville Business First. So there’s really nothing Texan in Texas Roadhouse’s DNA, the name comes from a marketing move: the guy who started the chain just thought it sounded good and suited the atmosphere he wanted.
The cheapest steak is the most popular
What about their constant upselling and recommending more expensive items, Texas Roadhouse employees would rather not know that, according to lovely, the best-selling steak the chain sells is also the cheapest: It’s the 6-ounce sirloin steak. And it has been that way since 1993.
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The chain has raised prices
Last spring, you may have heard that Texas Roadhouse increased its menu prices by about 1.75% to keep up with the higher costs. In the end, they increased prices by more than 4% in 2021, reports Nation’s Restaurant News. Well, this year, as inflation is going wild in almost all industries, it’s getting even more expensive at Roadhouse. The company has raised prices by another 3%.
The cocktails are terrible for you?
And not because of the alcohol – or not in the first place anyway. Their Raspberry Margarita, for example, has a whopping 520 calories (which is almost as much as a Big Mac) and a shocking 76 grams of sugar, which is about double the total recommended daily intake, according to health line.
The bread and butter keep coming, but you have to ask
Everyone knows the endless supply of free peanuts in a Texas Roadhouse (and again, of course, all the resulting peanut shells that are on the floor), but you’re also welcome to an endless supply of more substantial free foods there: sandwiches and butter, says mashed up. Servers at the chain will only bring one basket of bread and butter per table unless asked for more, but if you request subsequent rounds of sandwiches you will get them.
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They make their chili from leftovers
According to several Texas Roadhouse employees who have shared some secrets about the chain on Reddit, the chili there is really best avoided. An employee partially said “the leftovers from” [the steaks] are used for the kebobs and dillo bites, and everything else is used to make the chili… Avoid the chili.”
The Filet Medallions are the best steak deal on the menu
A former Texas Roadhouse employee – someone who is no longer obliged to upsell – shared a TikTok video in which via News week, she claimed the 9 ounce medallion meal is the best deal you can get. It delivers more meat than most steak options on offer and comes with any side of your choosing as you can swap out the rice or mashed potatoes.
An earlier version of this article was originally published on June 10, 2022.